Shipping & Return Policy

Shipping

Experience hassle-free shopping with Marukh! Enjoy free shipping on all orders over £100 within the UK. Plus, we offer worldwide shipping, bringing our exceptional products to your doorstep wherever you are.

All items are shipped once full payment has been received. We will aim to dispatch your order within one business working day. 

We will add the tracking number to your order once dispatched, you should get this in your dispatch confirmation email.

International Shipping – Customs:

While we make every effort to send your package such that it clears customs efficiently and no duty is applicable at the recipients end.

Each country operates customs differently and on occasion customs may decide to charge customs. This is generally always payable on goods being shipped into the EU.

To give our customers, we have given postage options where possible, a summary is given below:

• UK & Ireland
  • EVRI Courier – FREE Postage (3-5 days)
  • Royal Mail 1st Class Signed For – £5.05 (1-2 days)
• North America – USA
  • Royal Mail International Tracked – £11.00 (7 days)*
  • Most orders are being delivered in 8 days from date of shipment
• Canada
  • Royal Mail International Tracked – £10.50 (7 days)*
• Europe
  • Royal Mail International Tracked – £9.95 (5-7 days)*
  • Most European countries covered
  • If your country option doesn’t work, please get on contact and can check if we ship to that country
• Turkey
  • Royal Mail International Tracked – £12.50 (5-7 days)*
• Middle East
  • Royal Mail International Tracked – £14.50 (5-7 days Covers: Saudi Arabia, Qatar, Bahrain UAE & Oman
• Asia
  • Royal Mail International Signed – £14.50 (5-7 days)*
  • Covers: Pakistan, Nepal & Bangladesh

If you have not received your items after 14 business working days, please contact us.

Important:

* All international shipment times are subject to customs clearance in the recipient country. Times can vary based on how quick customs clear the shipment and the local delivery infrastructure.

Return

Shop with confidence at Marukh, knowing that your satisfaction is guaranteed. With our 100% return guarantee within 3 days, you can easily exchange or return any product if it doesn’t meet your expectations. Your happiness is our priority.